Effective Date: December 1, 2025
1. Purpose & Scope
These Missouri Specific Terms (“Jurisdiction Terms”) to the Terms of Use (https://sportsbook.thescore.bet/legal/terms) (“Terms of Use”) describes Missouri specific terms applicable to Penn Sports Interactive’s (“PSI”) provision of its Services, theScore Bet, to you within Missouri. The use of the Services in Missouri are subject to all applicable federal laws and regulations of the United States of America, the applicable laws and regulations of Missouri, the Governing Documents and these Jurisdiction Terms. The State Gaming Authority authorizing the Services in Missouri is the Missouri Gaming Commission (“MGC”). All capitalized terms used herein but not defined shall have the meaning ascribed to them in the Terms of Use.
2. Responsible Gaming & Excluded Persons
“If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER”
Individuals may choose to set responsible gaming limits, suspend their Account for no less than seventy-two (72) hours and no more than one (1) year, or exclude themselves from establishing or maintaining an Account on the Services. A person who has enrolled in self-exclusion or has otherwise been excluded from Interactive Gaming activities and individuals who are under the age of 21 shall not participate in Interactive Gaming or Interactive Gaming activities and will have their winnings forfeited and Accounts suspended upon violation.
Additional information on Missouri Authorities’ responsible gaming and its self-exclusion program offered by the MGC is available on the websites for Missouri Authorities.
You can also visit the websites for the National Council on Problem Gambling, Missouri Casinos Responsible Gaming Website, Gam-Anon, Gamblers Anonymous, Debtors Anonymous and Debt-Anon Family Groups for additional resources.
Visit our Responsible Gaming & Player Protection Page at: https://sportsbook.thescore.bet/responsible-gaming
If you enroll in self-exclusion from all wagering, your Account will remain deactivated unless you contact us by telephone to request the reactivation of your Account after you are removed from the interactive gaming self-exclusion list. No other method of contact will re-activate your Account and we reserve the right to deny a reactivation request for any reason. Once we receive your initial reactivation request, there will be a 24-hour waiting period during which our compliance and operations team will confirm you are no longer excluded from wagering. After 24-hours has passed, you will be contacted with the results of the review and will be informed as to whether your Account will be reactivated or not.
Enrolling in self-exclusion may also result in your exclusion from other forms of interactive gaming, any casino or racetrack facility now or in the future operated by, and/or any other products or services now or in the future offered by us (including affiliates), regardless of location. For a list of physical facilities now operated by our affiliates, please visit PENN Entertainment, Inc.’s website.
3. Underage Gambling & Prohibited Participants
The following individuals are prohibited by law, regulation and/or this Agreement from opening an Account or otherwise using the Services (each a “Prohibited User”):
- No person under 21 years of age may place or redeem a wager;
- No person not physically located in the state of Missouri may place a wager;
- No person on the List of Self-Excluded Persons (SEP List) or who has been placed on the MGC Excluded Persons List;
- No athlete, competitor, referee, official, coach, manager, medical professional or athletic trainer or employee or contractor of a team or athletic organization who has access to nonpublic information concerning an athlete or team may engage in sports wagering on an event or the performance of an individual in an event in which the person is participating or otherwise has access to nonpublic or exclusive information;
- No individual whose participation may undermine the integrity of wagering or a sporting event may place or redeem a wager on such sporting event;
- No key person or employee of PENN Entertainment or its subsidiaries;
- No employee working as a supplier of PENN Entertainment or its subsidiaries;
- Any individual placing a sports wager as an agent or proxy;
By entering into this Agreement, you certify that you are (i) fully able and competent to enter into this Agreement, and not prohibited from participating in wagering activity as defined in 11 CSR 45-20.360. You must, and you agree to, comply, at all times, with all applicable laws, statutes, and regulations in order to be eligible for the Services. If you are accessing the Services from a mobile device, you also may be required to turn on location services on your mobile device and for the mobile application.
ANYONE UNDER THE AGE OF 21 YEARS OLD FOUND TO BE USING THE SERVICES, AS WELL AS ANYONE WHO FACILITATES SOMEONE UNDER THE AGE OF 21 YEARS OLD USING THE SERVICES, MAY BE REPORTED TO LAW ENFORCEMENT AND MAY BE SUBJECT TO OTHER LEGAL PENALTIES. UNDERAGE GAMBLING IS A CRIMINAL OFFENSE AND ANYONE WHO FACILITATES GAMBLING BY A PERSON UNDER THE AGE OF 21 CAN BE A CRIMINAL OFFENSE AS WELL.
4. Geographic Scope of Agreement: No Use Outside of Missouri
PSI holds an internet sports betting operator license (among other approvals) from the MGC that authorize PSI to provide the Services to eligible and registered individuals physically located in Missouri.
Your use of your Account for, and your ability to engage in, any interactive gaming activities outside Missouri will be or is subject to a separate state-specific terms of service agreement between you and the applicable state-licensed affiliates of PSI offering theScore Bet in the given jurisdiction.
In accordance with the scope of this Agreement (and any other state-specific terms of service agreement which you have agreed to), you acknowledge and agree that you will and must be physically present in person in Missouri at all times while wagering on the Services (or in such other U.S. State or territory for which we may permit you to use the Services to engage in wagering pursuant to a separate state-specific terms of service agreement entered into with the applicable state-licensed affiliates of PSI). As used herein, “Applicable U.S. States” refers to Missouri and U.S. States or other territories in which we and our applicable state-licensed affiliates have permitted you to use the Services for wagering.
We are required to explicitly advise you that there are certain Federal and state prohibitions and restrictions regarding unlicensed interactive gaming. For example, it is a Federal offense for persons physically located outside Missouri to engage in internet sports betting in Missouri, unless explicitly authorized by the MGC. Wagering on the Services may only be engaged in with our applicable state-licensed affiliate in the Applicable U.S. State where you are located at the time of wagering. The availability of an Account on our Services does not constitute an offer, solicitation, or invitation by us for the use of our Services for any wagering outside of the Applicable U.S. States.
We further reserve the right, at any time without further notice to you and in our sole discretion, to limit the availability of the Services, restrict, suspend or terminate the Services in whole or in part, or to restrict, suspend or terminate your access to the Services. In addition, wagering on the Services will also be unavailable within Missouri where prohibited by Missouri Authorities or applicable law.
5. Disputes
If you have any comments, questions or complaints regarding the Governing Documents or the Services, or wish to report any violation of the Governing Documents, you may contact Customer Service at:
- Email: support@thescore.bet
- Mailing address: 825 Berkshire Boulevard, Suite 200, Wyomissing, PA 19610, ATTN: Penn Sports Interactive, LLC
- Chat: Via the chat icon on both mobile and web.
- Phone via chat: Patrons may request an outbound phone call via email.
You may also submit a complaint to the MGC using the Complaint Form posted on https://www.mgc.dps.mo.gov/Casino_Gaming/rb_complaints.html.
6. Dormant Account
An account shall be deemed dormant if the account holder has not logged into the system from within any authorized jurisdiction for a continuous period of five (5) years. Dormant accounts will be ineligible for participation in any bonuses, promotions, or similar offers. In accordance with applicable laws and regulations, any unclaimed funds remaining in a dormant account may be subject to forfeiture.
7. Missouri Prohibited Wagers
Wagers on the following events are prohibited in Missouri (each a “Missouri Prohibited Event”):
- A youth or high school event;
- The performance or nonperformance of any individual athlete participating in a single game or match of a collegiate sporting event in which a collegiate team from Missouri is a participant;
- A fantasy sports contest;
- Any event or portion thereof where the majority of the participants are under eighteen (18) years of age; and
- Any event or portion of an event, or wagering by type or form, which has not been approved by the commission.
Missouri Prohibited Events will not include events approved by the MGC to be included in Missouri’s Approved Catalog of Events and Wagers.
8. Missouri Approved Account Funding Methods:
All deposits must be paid in U.S. dollars with funds derived from lawful sources and for which you have the authority to transfer through such methods of deposit as may be authorized by us from time-to-time in our sole discretion, which may include the following:
- Credit and debit cards;
- Gift Card*;
- Prepaid account;
- Wire transfer;
- Digital Payment Vehicles;
- Funds within a Sports Wagering Account;
- Promotional or Bonus Credit;
- ACH/Online Banking; and
- Such other options that may become available in the future at our sole discretion.
*PENN Entertainment branded gift cards with a maximum non-reloadable balance of $250 per card, $2,000/day limit, and $10,000/month limit.
9. Missouri Approved Withdrawal Methods:
All withdrawals of cash balances in your Account are paid out in U.S. dollars through such methods of withdrawal as may be authorized by us from time-to-time in our sole discretion, which may include the following:
- Credit and debit cards;
- Debit cards;
- Paper Check;
- Prepaid account;
- Wire transfer;
- Digital Payment Vehicles;
- ACH/Online Banking/Global Payments;
- Such other options that may become available in the future at our sole discretion.
10. Tax Reporting & Withholding
Your use of the Services is subject to compliance with applicable U.S. tax reporting and withholding laws as in effect from time-to-time. You acknowledge and agree that PSI must and is hereby authorized to report and/or withhold your winnings in accordance with U.S. tax reporting and withholding laws as in effect from time-to-time. All winnings subject to reporting and/or withholding may be reported and/or withheld by PSI and a copy of the W-2G Form (or such other form provided by the U.S. Internal Revenue Service for this purpose) summarizing the information may be issued by PSI for tax purposes no later than when required by applicable law. In the event of any technical, system or human error resulting in insufficient withholdings from any winnings, we may deduct the relevant outstanding amount from funds in your Account or recover the relevant outstanding amount from you through any other lawful means. You hereby irrevocably authorize us to file all required reports regarding your wagering activities with the U.S. Internal Revenue Service and any other applicable taxing authority. In addition to any withholding by us, you may be subject to additional income withholding requirements based on the applicable law in your state of residency. You are solely responsible for any taxes incurred in connection with winnings on the Services.
You agree to indemnify and hold harmless PSI for any claims, demands, liens, or judgments based on your non-payment or underpayment of such taxes. You hereby grant to PSI a priority lien and security interest in all of your right, title and interest in and to the proceeds of any wager to the extent required to satisfy any taxing authority’s claims or liens.